ColorFalt Solutions processes personal data for marketing purposes within its own organization. We would like to inform you clearly and transparently about this. In this privacy statement we answer the most important questions about the processing of personal data. We give examples to make this explanation as clear as possible. Do you have any questions about this privacy statement? Please contact us via info@colorfaltsolutions.com.
We use certain words in this privacy statement. Below you can read what we mean by some of these words:
- Personal data: data that directly or indirectly tells something about you. For example, your name and address, account number or e-mail address. But also the IP address of your computer or a bank transfer. These are all data that we can relate to you.
- Verwerken: alles wat er met persoonsgegevens kan worden gedaan. Bijvoorbeeld het verzamelen, maar ook het opslaan, gebruiken en verwijderen van uw gegevens uit onze administratie.
- Relations:
- all natural persons and organisations who take or have taken paid and unpaid services from us in the past.
- all natural persons and organisations who have been in contact with us through one of the contact channels (telephone, email, postal mail, website, account manager) and have shared information with us.
From whom do we process personal data?
When you request a quote, or purchase a service, subscribe to an e-newsletter, take part in an action, use our digital services (website, apps, newsletters), contact us or otherwise make use of our services, personal data is recorded and processed.
What personal data do we process?
Below the data we process:
- Information provided by you in order to be able to provide the service that has been purchased; e.g. name, address, e-mail address, telephone number, bank account number.
- Data provided by you when you create and/or maintain a digital user profile and/or request an offer and newsletter; such as surname, company, position, address, postcode city. You can manage these data yourself within your account or, if you do not have an account, e-mail info@colorfaltsolutions.com.
- Information arising from your contact history (the occasional contact you have had with one of our contact channels (e-mail, postal mail, website, account manager, fairs, etc.); such as notes of conversations, customer queries, complaints and participation in surveys. This contact can be initiated either by yourself or by us.
Why do we process these personal data?
We process personal data for the following purposes:
- To be able to carry out our services. For example, we need personal data in order to provide you with a customised quotation, or to be able to send you an invoice. In addition, you can reach us via various channels, such as telephone, post, e-mail, Instagram, LinkedIn and Facebook. To make this possible, we also process personal data.
- In order to comply with legal obligations. This concerns, for example, personal data that is necessary to be able to meet our tax obligations.
- To carry out marketing activities. We are happy to keep you informed. For example with e-mails, newsletters, tailor-made offers on our website. We also sell available advertising space to advertisers. Of these advertisers personalized ads are also shown on our sites.
How do we ensure that the processing of personal data is handled with care?
Your personal data is stored carefully and for no longer than is necessary for the purpose for which it was processed and for as long as we are required by law to retain your data. The exact duration differs.
To whom do we provide personal data?
We do not provide personal data to third parties without your prior unambiguous consent, unless required by law. Third parties may process personal data for us on the basis of a processing agreement. We do not provide personal data to third parties other than the (commercial) parties mentioned above who use the personal data for their own purposes. We will not provide your personal data to third parties outside the European Economic Area (EEA). If we use Google Analytics and social networks, it is possible that your personal data will be transferred outside the EEA.